Job Postings
United Talent
Temporary Job Position

Job Number 00004F9J
Job Title Data Entry/Customer Service Clerk
Description 01/03/2014 United Talent is currently seeking temporary Data Entry/Customer Service Clerks for a site located in Morgantown. This position will be a temporary position with the possibility of going long term. Pay rate for this position will be $8.90/hr to start. Schedule for this position is Monday-Friday 8am-5pm or 9am-6pm. Duties to include but not limited to: • Input information from a variety of sources into a computer database. • Verify recorded information to ensure accuracy and completeness of data. • Identify and correct errors/update files and records. • Handle inbound and outbound contacts from various sources (patients, healthcare providers, etc.) • Provide consistent customer service support to all stakeholders for the assigned program • Working knowledge of program guidelines, medication, or disease being referenced in call scripts • Conduct communication through various channels (phone, fax, email) to retrieve data or to address discrepancies in data received • Apply corrections and/or updates to the secured program applications and/or CTMS and appropriate documents, that have been identified through data verification or follow up calls • Evaluate potential problems or issues that require management’s immediate attention and provides a summary with appropriate detail to his/her direct report • Document all communications in the appropriate application contact log in an accurate, concise, and timely manner as defined in the Standard Operating Procedures • When applicable, may assist in the process to recruit or initiate sites and coordinate launch activities Ideal candidate will be a high school graduate with some college preferred, will have data entry and customer service experience, will be proficient in multitasking and prioritizing tasks, must possess computer skills with specific aptitude in Microsoft Office, must have very good written and oral communication skills, be very detail oriented and accurate with data input, and be able to pass a pre-employment background and drug screen. Interested candidates should submit resumes to United Talent is an equal opportunity employer.
Pay Rate $8.90 per hour
Schedule M-F; 8am-5pm or 9am-6pm
Scheduled Hours 40 per week

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United Talent is an equal opportunity employer

Last Update: January 21, 2014

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